June 11, 2015 | Chicago, IL

Join us in Chicago for the fifth annual Smart Grid Customer Education Symposium, the premier industry event focused on best practices in smart grid education and engagement. This year’s event will be hosted by ComEd, a unit of Exelon Corporation.

From education design to measuring behavior change, this annual event covers all aspects of the smart grid customer experience.

Spend the day with utility executives from across North America as they speak openly about what has been most effective as they have rolled out smart meters and smart grid related programs.

Topics to be covered include:

  • Educating customers around smart meter deployment
  • Education design and measuring behavior change
  • Rolling out Dynamic Pricing, Critical Peak Pricing, and Time of Use Pricing
  • Latest advancements in customer experience technologies
  • Understanding your customer base and the role of market research
  • The road to cost recovery for smart grid investments
  • Stakeholder and community outreach
  • Convergence between energy efficiency and smart grid programs: avoiding confusion and increasing likelihood to participate
  • Modeling the future energy lifestyle of the consumer

We will also celebrate the nation’s energy leaders in smart grid education at the annual
Smart Grid Customer Education Awards
dinner. The deadline to apply for the 2015 awards is April 17th. To learn more about the annual awards, click here.

Keynote Speaker

Ann McCabe
Commissioner, Illinois Commerce Commission

Ann McCabe was appointed to a five year term to the Illinois Commerce Commission in March 2012. She focuses on regional transmission, cyber security, retail electric choice and future of the utility/regulatory model issues. She is a member of the NARUC Electricity and Critical Infrastructure Committees, Organization of PJM States board (OPSI President October 2013-2014), and Treasurer of the Mid-America Regulatory Conference (June 2014-2015).

As a principal of two consulting firms, Commissioner McCabe did policy analysis and advocacy on energy and environmental issues for trade associations, corporations, and environmental non-profits. She also managed environmental and fuels regulatory issues at Amoco and BP for ten years. Early in her career, she was as an Illinois budget analyst, an assistant to ICC commissioners and an associate director in the State of Illinois' Washington, DC office, including work on the Clean Air Act Amendments of 1990.

Commissioner McCabe holds an M.A. in public policy from the University of Chicago and a B.A. in political science from Williams College. She served on the Illinois Environmental Council board for nine years and is past president of Chicago Women in Government Relations.

Participating Utilities and Organizations

Hosted By:

Presented By:

Industry Sponsors:

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